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Need some help?

Have a question? We'd love to help!

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Customer Support Hours:

Monday - Friday: 9am-4pm EST

Saturday - Sunday: Closed

Reach us at:

email: support@thebookdrop.com

phone: (302) 775-4091

*Please give us 1 - 3 business days to respond. If you still have not heard back from us, please check your spam folder, and then follow up.*

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Our Storefront

Come visit us at The Book Drop headquarters! We pack every single subscription here and also have a mini bookstore.

38017 Fenwick Shoals Blvd

Selbyville, DE 19975

The Book Drop storefront hours:

Monday - Saturday: 9am-4pm EST

Sunday: Closed

*We are a small team, our hours may fluctuate. Please check our Google Listing for exact hours each day*

Frequently Asked Questions

What is The Book Drop?

The Book Drop is a surprise monthly book subscription service powered by Bethany Beach Books, an independent bookstore in Bethany Beach, Delaware. We shipped our first mailing in 2015! We understand that sadly not everyone has a local, independent bookstore near them so our mission is to help bring the independent bookstore experience to readers.

When do you ship subscriptions?

We ship book subscriptions between the 15th-21st of each month. Readers will receive tracking via email as soon as we start preparing their mailing. One-time orders ship within 2-3 business days and pre-orders ship on their release date.

When will I get my first book?

Our book subscriptions ship the same time every month: between the 15th-21st. Subscribe before the 14th (7:59pm EST) of the mailing month & receive your book with that round of mailings! Subscribe on or after the 14th (8:00pm EST) and your first book will ship the following quarterly mailing. As soon as we start packing your subscription, we send an email with tracking information. All one-time products from our Shop ship within 2-3 business days (or on release date for pre-orders).

When will I get billed?

Subscribers will be charged for their first mailing(s) when they sign up. All subscriptions then automatically renew on the same date you started your subscription. If readers purchase a subscription on the 20th of the month, the subscription will always renew on the 20th. Subscribers have the ability to skip, pause, or cancel via their Book Drop account.

MORE FAQ →

Contact Us

Email

support(at)thebookdrop.com

Shop & Phone Hours

Monday - Saturday: 9am-4pm EST,

Sunday: Closed

Phone
(302) 775.4091

Keep in touch

Subscription news, upcoming books, & more.
Enter your e-mail to subscribe to our newsletter.

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